George Seli
Making the Case for Digital Workers
HITEC 2024 is taking place this week in Charlotte, North Carolina, and as can be expected, AI is well represented among the session topics. Several breakouts focused on navigating the many applications of the...
Launchpad for Success: The Heightened Priority of Effective Onboarding and Training for New Associates
Newly hired on-property staff, from the general manager to front-line employees, will be directly responsible for the guest experience, and laying the foundation for their performance—as well as their retention—begins on day one of...
Current Demand: ROI for EV Chargers Is More Promising Than Ever
The rising number of electric vehicles on the road is welcome news from an environmental perspective and increases the business opportunity for hoteliers willing to invest in EV charging stations. MarketWatch.com reports that about...
A Re-envisioned Room With a View
In 2022, the Westin La Paloma Resort and Spa embarked on a three-phase renovation led by design company Cole Martinez Curtis and Associates (CMCA), who originally renovated the Tucson, Arizona resort about 10 years...
NYU Conference Panelists Discuss Why and How to Go Green
Among the many topical sessions at the 46th Annual NYU International Hospitality Industry Investment Conference was “Return on Sustainability: What Is the Value of Integrating ESG Into Investment Strategies?” Panelists Anne Becker-Olins, global head of...