Ellen Meyer
How Business Intelligence Platforms Can Streamline Reporting and Improve Performance
In the hotel industry, almost every single interaction—whether it be between team members and guests or between team members who work in different areas of the property—can be recorded and analyzed. With the right...
Partnership with TRX Continues Westin’s Longstanding Commitment to Wellness
A new partnership between Westin Hotels & Resorts and TRX fitness enhances the hotel’s ability to support the fitness routines of guests—especially runners—when they are on the road for business or pleasure.
The hotel already had...
Three Generations and Counting: Justin Jabara
Like many of the up-and-coming millennials in the hotel business, Justin Jabara has a family connection to the hospitality industry. His father, Richard Jabara—himself a second-generation hotelier—co-founded Danbury, Conn.-based hotel management company Meyer Jabara...
What To Consider Before Signing a Franchise Agreement
Jim Butler, Chairman, Global Hospitality Group, Jeffer Mangels Butler & Mitchell LLP (JMBM) in Los Angeles, says would-be franchisees should not be too quick to sign on the dotted line. Even before they contact...
The Importance of Incident Reports in Hospitality
The things that can and do go wrong in a hotel can be the stuff of lawsuits and worse, so it behooves hotel management to be fully informed about and prepared to handle such...