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Caili Birdsall

Caili Birdsall
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In 2016, Sourcing Qualified Talent a Top Priority

The U.S. hotel industry put on a strong performance in 2015, with occupancy, average daily rate, revenue per available room, and other benchmarks hitting...

Spending Money Where the Guest Perceives It

When it comes to renovations, savvy owners are investing their money in design aspects that matter most to guests. Nunzio DeSantis, executive vice president...

Lock it Down: Hotel Security Trends

Over the years, guests have watched hotel security become more comprehensive and technologically advanced. Cameras, electronic door locks, and digital room safes are all...

Merging Business and Hospitality Education

If you were to roll out a map and place a pin on every hospitality program offered at a university or college around the...

The Developing Story: Nashville

Due to its vibrant country music scene, Nashville, Tenn., is known to many as “Music City.” However, this booming metropolis is home to more...