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Hotel Tech Moves to the Cloud

According to a report from purchasing advice company Software Advice, hotels are increasingly looking to cloud-based systems to help improve processes. The report notes that 96 percent of hotel software buyers are now looking for a cloud-based system due to ...

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Delivering Guest Satisfaction Through Cutting Edge Tech

Delivering Guest Satisfaction Through Cutting Edge Tech

The Godfrey Hotel is on the cutting edge of in-room entertainment technology. When the property opened in Boston’s Downtown Crossing neighborhood in February 2016, it was the first U.S. property to offer Stockholm-based InnSpire’s mobile and IPTV hospitality technology services, ...

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Trendspotting: Personal Technology

Trendspotting: Personal Technology

It’s pretty much impossible create a “one-size-fits-all” guest experience. Everyone who enters a hotel has different needs and expectations. The key is finding a way to meet them all and deliver what the guest is looking for. To achieve this, ...

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Robot Butler Comes to Buffalo Hotel

Robot Butler Comes to Buffalo Hotel

BUFFALO, N.Y.—Delaware North today formally introduced the Relay robot butler that is serving guests at The Westin Buffalo, the global hospitality and food service provider’s new 116-room luxury lifestyle hotel at its headquarters building in downtown Buffalo, N.Y. Designed and ...

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Hilton Introduces Digital Key at 1,000th Hotel

Hilton Introduces Digital Key at 1,000th Hotel

MCLEAN, Va.—Less than two years after launching an app functionality that gives Hilton Honors guests the ability to choose their room before arriving at a hotel and enter their room using the Hilton Honors app as a key, Hilton is ...

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Oracle Identifies Consumer Attitudes Toward Technology

Oracle Identifies Consumer Attitudes Toward Technology

ORLANDO, Fla.—Oracle announced the findings of two research initiatives aimed at identifying consumer attitudes to new technologies and how their implementation will shape consumer behavior in the years to come. Insights from both the Oracle Hotel 2025 and Oracle Restaurant ...

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