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An iPhone for Everyone

In the 2011 fiscal year, Apple sold 72 million iPhones, and the numbers continue to grow each year as the brand’s smartphone technology improves. The popularity of the iPhone and iPad is not lost on hoteliers, and many have integrated ...

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4Q4: Patrick Colee, Noble House

Noble House Hotels & Resorts is a privately held hotel ownership and management company in business for more than 30 years. With a philosophy that emphasizes “location, distinction and soul,” the Seattle, Wash., based company owns and manages boutique hotels ...

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Warm and Gracious

For Jennifer Robbins, success is all about engagement. As general manager of the DoubleTree by Hilton in Naples, Fla., Robbins doesn’t think her management style is unique, but she does bring a somewhat unique outlook to engaging her staff. “I ...

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Staffing for Prosperity

In 2010, it was the ability of U.S. hotel managers to control labor costs that was the driving force behind the subdued 3.4 percent increase in total operating expenses posted by the properties in our Trends® in the Hotel Industry ...

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Thinking Differently About Design

A positive outlook promotes positive output, and we’ve seen this reflected visually in the trends of the hospitality industry for 2012. There is a dynamic feeling of hope and growth in the lodging business, giving the industry the confidence it ...

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The Broadmoor’s Big Renovation

For Steve Bartolin, president of The Broadmoor, the recently announced $60-million renovation that is scheduled to take place over the next two years is just another step in the evolution of the historic Colorado Springs resort. “If you look at ...

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