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frontline hotel staff

2020 People of the Year: Frontline Hotel Staff

As far as the hotel industry is concerned, the COVID-19 pandemic has been a catastrophe. Hoteliers have had to deal with restricted travel, severely...
Yaniery Arroyo Familia

Yaniery Arroyo Familia: Putting Guests First During an Unprecedented Year

Yaniery Arroyo Familia, general manager at the Extended Stay America (ESA) Boca Raton in Boca Raton, Fla., began her hospitality career as a housekeeper....
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