Tag: Trends & Research
AAHOA Releases Economic Impact Study Results
ATLANTA—AAHOA, the nation’s largest hotel owners association, announced the state-by-state economic impact results of the study conducted this year in partnership with Oxford Economics,...
Deloitte: Holiday Retail Sales Are Likely to Increase
NEW YORK—Holiday retail sales are likely to increase between 7 percent and 9 percent in 2021, according to Deloitte’s annual holiday retail forecast.
Overall, Deloitte’s...
JD Power: Guest Satisfaction Declined in F&B and Staff Service
Throughout the pandemic, hotel operators reduced staff and services as they adjusted to reduced demand. Guests often reacted negatively to these changes as evidenced...
HotStats: Global Hotel Performance Improves Monthly
According to HotStats, global hotel performance is improving month-over-month. The hotel industry's pressing concern is if that trend will continue through a difficult period....
Reimagining Travel: Attracting Customers As Demand Shifts
The pandemic forced shifts in the way the world works and travels, presenting significant near-term challenges that unlock opportunities for hospitality businesses to reimagine...