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Energy efficiency

Air Quality Monitoring Can Increase Customer Confidence

Given the continued threat of COVID-19—even as case numbers slow—guests now seek assurance from hotels that health is a top priority. Hoteliers should be...
PTAC unit hotel room

How PTAC Problems Become Bad Reviews—and What To Do About It

The goal of any hotel owner is to keep guests happy. Owners have tried everything from fresh-baked cookies in the lobby to more freebies...
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