Tag: lost and found
Frictionless Findings: Optimizing Lost and Found Services for a Seamless Guest Experience
All guests are wary of losing important items on the road. When an item is lost at a hotel, guests might dread going through...
Lost and Found: Legal Implications and Guest Expectations
Sometimes, guests forget to take all of their belongings with them when they check out of a hotel. When a room attendant finds left-behind...
ILeftMyStuff Streamlines Lost and Found Process for Hotels
When Paul Mercer's wife left a pair of shoes behind at a 391-room hotel in Niagara Falls, he stepped in to help get them...