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LODGING On Demand Episode 27: The Post-COVID Housekeeping Model

Lodging On Demand – Episode 27: The Post-COVID Housekeeping Model

LODGING Editor Christine Killion spoke with Del Ross, Chief Revenue Officer, Hotel Effectiveness, about the pandemic’s impact on the hotel housekeeping model and how...
CYBER HITEC Hotel Effectiveness

‘Throw Out the Old School’: Rethinking Labor Management at CYBER HITEC

“Labor is an investment and not an expense.” That was among the key themes of a virtual session led by Del Ross, chief revenue...
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