Tag: concierge
Survey Shows What Guests Actually Want From Hotels
NEW YORK—According to a new poll conducted by research firm YouGov and commissioned by hotel operations platform ALICE, 81 percent of consumers would like...
How Jennifer Brody Earned Her Golden Keys as a Concierge
In April, Jennifer Brody, concierge at The Peninsula Chicago, was awarded the prestigious Young Leader Award at the Les Clefs d’Or International Congress in...