Sarah Bergen
Pets Offer Hotels a Solid Source of Revenue
For an increasing number of Americans, leaving behind their furry friends when traveling is no longer an option. The American Pet Products Association estimates...
Leveraging Ambient Scent as a Valuable Marketing Tool
Smiling staff, prompt service, and thoughtful amenities are all essential to an enjoyable hotel stay, but a looming stench in the lobby or a...
Resort-Inclusive Concept Prevents Sticker Shock at Checkout
While a relaxing resort vacation can send guests into a state of euphoria, their happy mood can quickly turn sour at checkout when they...