Home Authors Posts by Rakesh Ramchandani

Rakesh Ramchandani

Rakesh Ramchandani has two decades of experience in IT services, customer experience, hospitality technology, and martech and adtech space. Currently, Rakesh is senior vice president—travel and hospitality at Cybage Software Ltd.
Chatbot - guest engagement technology

Adapting to Consumer Needs: Trends in Hotel Technology

The availability of travel research and the expanding middle class are contributing to rebuilding the hospitality industry post-pandemic. The travel industry, like almost all other industries, has come to rely on technological innovations to...