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Robert Mandelbaum and Michael Kane

Robert Mandelbaum is director of research information services for CBRE Hotels Research. Michael Kane is business operations manager in the Denver office of CBRE.

Controlling Telecommunications Costs: Rise in Telecom-Related Expenses

To gain a better understanding of telecommunication expenditures at U.S. hotels, CBRE analyzed the costs of phone and internet service within the information and telecommunications systems department (IT department) of nearly 3,000 hotels that...