Megan Sullivan
Hunt Valley Inn Evokes Feel of Classic Manor House
Originally designed in the early 1970s as a hospitality center by McCormick & Co., the Baltimore-based spice producer, Hunt Valley Inn recently completed a $15 million property-wide renovation. Led by architecture and design firm...
Serenity by the Sea Spa Makeover at Hilton Sandestin
In the last three years, the Hilton Sandestin Beach Golf Resort & Spa on Northwest Florida’s Gulf Coast has invested more than $30 million to transform its meeting space, guestrooms, and public areas. The...
How Michelle Russo Built HotelAVE from the Ground Up
After leaving her job as a leisure analyst at Deutsche Banc, Michelle Russo started driving around New England in her Jetta, looking for small roadside hotels she could afford to buy. During her three...
IHG Owners Chair Offers Advice to New Franchisees
Kerry Ranson, 2015 chair of the IHG Owners Association, first joined InterContinental Hotels Group in 1999 as an area director. Though he left the company to join the startup team of HP Hotels in...
Hotel Zephyr GM Creates Playful Guest Experience
“It’s a play day at Zephyr, how may I Zephyr you?” answers a cheerful woman with a Spanish accent. The unconventional phone greeting at Hotel Zephyr is likely to catch a first-time caller off...