Kyle Buehner
GDPR One Year Later: What’s Changed and What’s Still To Come for Hotels
The implementation of GDPR (General Data Protection Regulation) in May 2018 has affected every organization that handles the data of anyone residing in the EU—including citizens of the United States who are living abroad. GDPR...
Earn More Loyal Guests by Getting Reservation Sales and Marketing Teams on the Same...
For decades, the reservation sales team has been the last stop at the morning debrief in terms of understanding how a hotel is performing today, tomorrow, and next month. However, this same crucial team...