Dennis Nessler
Progress on the Labor Front: Creating an Environment that Retains ‘the Right People’
Remington Hospitality CEO Sloan Dean said although staffing continues to be a challenge, it has eased in some ways: “We now have fewer open jobs, and wage growth has cooled from about 8 percent...
Staffing for Great Service: Training, Technology Drive Better Performance for F&B Associates
There’s no doubt that the pandemic took its toll on the hospitality workforce with many employees leaving the industry forever, but perhaps no segment was impacted in a bigger way than food & beverage.
In...
Embrace Daily Challenges: Sonesta’s Murray on the Appeal of the Hospitality Business
As president/CEO of a mega-brand company, Sonesta International Hotels Corporation's John Murray is faced with plenty of challenges on a daily basis, but as he points out, that’s not unlike the business of running...
Atypical Approach: CEO Murray Sets Up Sonesta for Growth With Unique Franchising Formula
For Sonesta International Hotels Corporation, 2024 has been a year of significant progress, ranging from robust distribution growth throughout its multi-brand portfolio to the debut of a unified loyalty program to encompass all its...
LODGING Exclusive: Inaugural ESLA Event Reveals Long Runway for Growth for Extended-Stay Segment
The Extended Stay Lodging Association (ESLA) held its inaugural Development & Operations Workshop Series earlier this week in Atlanta, Georgia, revealing scores of data suggesting that the segment has plenty of runway for continued...