Casey Gale
Taking Technology to New Heights in 2016
With robotic butlers and virtual reality headsets seeping into the hotel technology marketplace, it is easy to think hospitality has entered into an alternate universe. Guests fastening on goggles to explore other lands from...
Enhanced Coffee Culture Brews in Hotels
As more emphasis continues to be placed on the communal experience of hotel lobbies, the food and beverage scene is adjusting accordingly. Guests can enjoy wine tasting together, or share a dining table at...
Guest Feedback Shapes Marriott Renovation
After acquiring the San Francisco Airport Marriott Waterfront in 2012, Xenia Hotels and Resorts had immediate plans to embark on a guestroom renovation. But while they were working on the design, Marriott was simultaneously...
Marriott-Starwood Merger’s Impact on Owners
If the Marriott-Starwood merger comes to fruition, 19 full-service brands will overlap. When Forbes spoke to industry executives about what this would mean in terms of portfolio management, most said some brands would consolidate,...
Getting into the Canopy by Hilton Mindset
At Canopy, Hilton Worldwide’s new upper-upscale brand set to debut in Reykjavík, Iceland, in 2016, orange really is the new black. Though the brand prides itself on reflecting the neighborhood in which in resides,...