Aron Ezra
Three Tips for Using Gamification To Engage Guests
A mid-sized hospitality company had a problem—almost no one was liking or clicking on their social media posts. The solution took an out-of-the-box approach: post a series of custom games online that people could...
How Presenting Options to Guests Unlocks a World of Insights
Sixteen years ago, researchers Sheena Iyengar and Mark Lepper published a paper now known as “The Jam Study.” They found that consumers were ten times more likely to purchase jam when presented with 6...