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Temkin Group Releases 2018 Hotel Customer Experience Ratings

Temkin Group Releases 2018 Hotel Customer Experience Ratings

WABAN, Mass.—Holiday Inn Express and Marriott hotels have the highest customer experience ratings in the 2018 Temkin Experience Ratings, an annual customer experience benchmark of companies based on a survey of 10,000 U.S. consumers. Out of the 20 hospitality companies included in this ...

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