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Tech Trends Reshaping the Hotel Business

The hotel industry has always been slower to adapt when compared to other industries for a variety of reasons. Skepticism over innovation, the expense of new trends that could be quickly vanishing fads, and even a reluctance from the major hotel companies to add to their list of brand standards. The hospitality industry is at a...

Trendspotting: Mobile Door Locks

Mobile door locks have changed hotel security. It’s no longer just the question of whether the lock will hold up if someone throws their weight against a door; many locks now have a software component as well. Lock vendors must ensure that the key provisioning process is protected against hacking and cyber attacks, and app developers have to protect...

Study: Hoteliers Not Taking Tech Into the Future

While hoteliers anticipate highly-sophisticated and ‘digital native’ hotel guests in 2020, their plans for industry technology remain stuck in the early 2000s. This is the research finding from ‘The Hotel Industry in 2020’ carried out by Peter O’Connor, IDeaS Revenue Solutions, Revinate, and SiteMinder. The study compiled survey results from hundreds of leading hoteliers around the world, and the...

Why Hotels Should Reevaluate Their Tech Stack

I’m not surprised by all the current excitement for new technologies and for what we think might be emerging trends in the hotel industry. In the press and at shows like CES or ALIS, hotels and online travel agencies are talking about artificial intelligence and chatbots, personalization in the booking process or direct-mail marketing, and even robot butlers. While I...

SimilarWeb Names Travel Sites with Exceptional Traffic in 2016

The SimilarWeb Momentum Awards recognize the websites in the U.S. that have demonstrated exceptional advancement in their online category during 2016. Here is a look at the winners in the hotel sector. Online Travel Agencies The number of online visitors for the U.S. travel industry (top 100 sites) reached 4.7 billion visitors last year, with SimilarWeb's top winners owning a 40 percent...