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Checking In With Mark Zettl

Mark Zettl
Waterton Residential and Ultima Hospitality operated as separate subsidiaries until fall 2016, when the two platforms were merged to form a single entity, Waterton. Since then, the company has created synergies for both divisions to optimize the guest experience. Waterton calls this Resitality, conveying the idea of recreating the comforts of home for hotel guests and providing hotel-like services...