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Hotel revenue management

Data and AI Are Simplifying Hotel Revenue Management

Like many hospitality job functions, hotel revenue management is extremely demanding. Travelers are searching and booking around the clock. Market changes can come suddenly...
Guest on computer - big data

Creating and Managing a Single View of the Guest with Data

Not long ago, the only data that resorts collected were guest's names and emails. Today, the hospitality industry is much more interested in big...
Interconnectivity, meeting planners

Hotel Technology’s Paradigm Shift: The Age of Interconnectivity

The hotel industry has long retained the unfortunate stigma of an innovation laggard. Hotels today face a massive technology deficit caused in large part...
business travelers

Two Ways That Technology Can Mitigate Rising Labor Costs

North American hotels are experiencing record revenue as the economy continues to grow, but there is a downside to all this economic growth. Wages...

Exceptional Innovation Launches Guest Services Management Platform

Westerville, Ohio—Exceptional Innovation, a global provider of guest-facing technology solutions for the hospitality industry, has launched a new web-based, staff-facing application to streamline guestroom...