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A Model Reopening Plan

Alderbrook Resort & Spa
Alderbrook Resort & Spa General Manager Shaun Tucker says he never worked harder in his life—even while opening hotels in the past—than during the period between his property’s March 16 shutdown and its cautious reopening in early June. “This was the weirdest combination of physical, mental, and emotional stress.” Yet, he asserts, his entire team felt it was important...