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Scott Stone

Scott Stone
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Top Ways to Reduce Hospitality Fraud Losses in 2017

The travel and hospitality industries are notoriously high-risk. Factors like high average ticket amounts and long fulfillment time horizons compound with high average chargeback...

Omnichannel Cohesion Through Payments Technology

Guests expect a cohesive experience across every channel. Whether it’s at the hotel, online, or on their mobile device, the interaction must be seamless...

Examining the Costs of Chip Liability

It’s been over a year since the U.S. EMV liability shift of October 2015 and the chip rollout has been challenging, to say the...

Fraudulent Use of Chargeback Rights

The mantra of many hotel owners striving to provide customers with excellent service is, “The customer is always right.” But what happens when the...