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Scott Carman

Scott Carman has been a crisis response team member and spokesperson during high-profile crises such as a hotel bombing in Jakarta, Indonesia, and the collapse of the World Trade Center Marriott on Sept. 11. Carman has been quoted in major publications including The Wall Street Journal, The New York Times, USA Today, Fortune, and Forbes.

Are You Ready? How to Protect Your Hotel Before a Crisis Hits

In December, a 52-foot high cylindrical aquarium, the largest of its kind, burst—sending millions of gallons of water flooding into the lobby of Berlin’s Radisson Blu hotel. It left 1,500 tropical fish dead, two...