Robert Mandelbaum and Andrea Grigg
New Labor Challenges: Analyzing the Impact of Higher Wage Rates and Workforce Trends in...
The scarcity of employees has long been the primary labor concern for U.S. hoteliers, even before the onset of the COVID-19 pandemic. Historically, jobs in the lodging industry have had a negative perception as...
Beyond the TV: Hotel In-Room Entertainment and Tech Amenities Have Evolved
To make their guests “feel at home,” hotels have had to continually update the entertainment offerings in their guestrooms to match the amenities purchased for home use. Radios were first introduced at the Boston...