Robert Mandelbaum
Beating the Budget
Hotel managers achieved the winning formula in 2015—they exceeded their budgeted revenue projections while concurrently spending less than expected to operate their hotels. The...
USALI Changes Offer New Benchmarks for Hoteliers
Every 10 years or so, the Financial Management Committee (FMC) of the American Hotel & Lodging Association revises the Uniform System of Accounts for...
Trends Affecting Attrition and Cancellation Revenue
Historically, if a guest notified a hotel that he would not be checking in at 6 p.m. on the day of arrival, that was...
Full-Service Boutiques Delivering More Growth Than Brands
For the past several years, limited- and select-service hotels have been extremely popular among hotel developers. According to STR, 80 percent of the properties...
Revenue Premiums Offset Great Costs in Historic Hotels
When old hotels age gracefully and purposefully, they are able to achieve “grande dame” status. These properties typically compete in the luxury or upper-upscale...