Olivia Rizzo
Jumping into Lodging from Another Marketplace
Originally a restaurateur, Mike Whalen, principal at the Heart of America Group, entered the lodging industry accidentally. The company’s original Machine Shed restaurant on...
Tech Startups: When Will the Bubble Burst?
With new apps and web-based companies popping up every day, it can often feel like there is no slowing down in the technology market....
Generating Value Through Local-Friendly Restaurants
Throughout the years, hotel food and beverage programs have grown and evolved to accommodate lodging industry trends. Today, these programs are so much more...
Greeting Guests with Gifts
Greeting guests with a little something extra at check in is one of the easiest—and surest—ways to make them feel welcome and foster loyalty....
Investment in Uber-Lux Hotels Ramps Up
Travelers’ increased desire for a unique hotel experience has given way to the uber-lux hotel, a brand-associated luxury property that provides guests with a...