Larry Hall
Offering Wellness Choices Is the Ultimate Strategy in Guest Personalization
In 2019, the pursuit of higher levels of guest personalization in the hotel industry may feel like an overused or tired objective. After all, we heard about the need to provide higher levels of...
Inside the Mind of the Wellness Traveler
In November, the Global Wellness Institute (GWI) released its annual report on the wellness tourism economy. GWI's fifth report on the subject revealed a large, growing, affluent, and educated market of wellness-minded travelers. GWI...