Jeff Bzdawka
How to Avoid Hotel Staff Frustration With In-House Technology
Regardless of threats to the economy, world conflicts, and ongoing concerns about the status of the COVID-19 virus, the leisure and hospitality industry is projected to mostly recover from pandemic-driven demand losses by the...
Open Communication: Keeping Franchisees Involved in Technology Solutions
The franchisee market is vast, and the effect the pandemic has had on them has been immense. Hotel chains are looking at this market with a different eye than in the past. Major chains...
Protecting Assets: Positioning Hotel Sales Teams for Success
It is time for ownership and management groups who have been 100-percent focused on operational issues and cost management to start rebuilding their sales teams. Supporting this shift, getting the proper sales tools and...