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Courtyard by Marriott Ranks Highest for Customer Service

Courtyard by Marriott Ranks Highest for Customer Service

WABAN, Mass.—Courtyard By Marriott delivers the best customer experience in the hotels industry, according to the 2017 Temkin Experience Ratings, an annual customer experience ranking of companies based on a survey of 10,000 U.S. consumers. Courtyard By Marriott took the ...

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Study: Airbnb Moving Away from Homesharing

Study: Airbnb Moving Away from Homesharing

WASHINGTON, D.C.—The American Hotel & Lodging Association (AHLA) released a new report today that examines the rise of commercial activity taking place on Airbnb nationwide. This study, Hosts with Multiple Units—A Key Driver of Airbnb Growth, reveals that Airbnb’s business ...

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AETHOS Releases Corporate Governing Practices Report

AETHOS Releases Corporate Governing Practices Report

According to AETHOS Consulting Group, a global hospitality advisory firm, the best corporate board in the hospitality industry belonged to Ryman Entertainment. Results of the annual survey are delineated in the AETHOS 2016 Corporate Governing Practices report. A total of ...

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AHLA Announces New Executive Committee

AHLA Announces New Executive Committee

WASHINGTON, D.C.—The American Hotel & Lodging Association (AHLA) today announced its Executive Committee for 2017-2018, joining the full Board of Directors in guiding the hotel industry agenda. Led by AHLA’s Officers of the Board: Chair Mark Carrier, President of the ...

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