Robin McLaughlin
Robin McLaughlin is digital editor of LODGING.
Industry Leaders Reflect on Evolving Guests’ Expectations
Over the past 18 months, guests’ expectations, wants, and needs have constantly shifted throughout the COVID-19 pandemic. While hoteliers were able to predict expectations over the course of the pandemic, those predictions were sometimes...
A United Front: Hospitality Industry Leaders Weigh in on Advocacy at NYU 2021
On the second day of the 43rd annual NYU International Hospitality Industry Investment Conference at the New York Marriott Marquis in Manhattan, New York, Jeffery Stewart, founder and president of Walnut Hill Advisors, led...
Moving Forward: Insights From HAMA’s Fall 2021 Industry Outlook Survey
Following a summer driven by leisure demand, many are curious about the outlook for the fall and winter seasons. On October 5, 2021, the Hotel Asset Managers Association (HAMA) hosted a virtual media roundtable...
HITEC Keynote Talks Strategies to Curb Corporate COVID Fatigue
At HITEC Dallas 2021 at the Kay Bailey Hutchinson Convention Center in Dallas, Victoria Labalme performed a keynote presentation called “Crazy Busy Nuts: Getting Off the Conveyor Belt of Life.” During the session, she...
Technology Integration: Insights from the HITEC Dallas 2021 CIO Panel
On the second day of HITEC Dallas 2021 at the Kay Bailey Hutchinson Convention Center in Dallas, Texas, two industry leaders were inducted into the Hospitality Technology Hall of Fame: Raman (R.P.) Rama, president...