Olivia Rizzo
Coast Hospitality Expands from Within
When Doug Rigoni took a job as a banquet houseman the summer after he graduated high school, he didn’t expect to use the experience as a stepping stone toward a long career in the...
Navigating Hospitality in the Era of Brexit
After the United Kingdom voted to leave the European Union in late June, the value of the pound decreased to the lowest it has been in years. Since then, studies have shown a shrinking...
Staying Independent in the Age of Soft Brands
Stash Hotel Rewards CEO Jeff Low has seen it happen time and again. As major hotel companies ramp up their soft-branding efforts, more and more independent hoteliers are joining collections like Curio, Autograph, and...
Will TSA Troubles Impact Hotels?
With airport security lines growing increasingly long and wait times lasting two hours or more, the Transportation Security Administration (TSA) recently found itself in hot water. Airport security checkpoints across the country have been...
Getting to Know Your Guests
Getting to know guests and anticipating their needs is a key skill for any hotelier. And now, with increasingly smart apps and software platforms, that process is becoming easier. One such program is Go...