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Loyalty Program

CBRE: Loyalty Programs Should Help Soften Impact of Economic Downturn on Hotel Sector

A record number of loyalty program members should help hotel brands lower their customer acquisition costs, increase direct-to-consumer engagement and offset any occupancy shortfalls...
Black representation in hospitality

Castell Project Releases ‘Black Representation in Hospitality Leadership 2022’ Report

ATLANTA—Officials of Castell Project, Inc., a 501(c)3 nonprofit organization dedicated to accelerating the careers of women professionals in the hospitality industry, released the “Black...
traveler in hotel wearing face mask

AHLA’s 2022 State of the Industry Report Forecasts Uneven and Volatile Recovery

WASHINGTON, D.C. — The hotel industry will continue moving toward recovery in 2022, but the path will be uneven and potentially volatile, and full...

JLL Hotels & Hospitality Releases Inaugural Global Asset Management Report

CHICAGO—The global pandemic had a drastic and immediate impact on the hospitality industry. As hotel owners navigate the 2022 budget season, an emphasis must...
Staying afloat amid coronavirus / COVID-19

WTTC Releases U.S. Economic Impact Report and Recovery Outlook

MIAMI — The annual Economic Impact Report (EIR) from the World Travel & Tourism Council (WTTC) reports the U.S. travel and tourism sector suffered...
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