Tag: 2021 trends & research
AAHOA Releases Economic Impact Study Results
ATLANTA—AAHOA, the nation’s largest hotel owners association, announced the state-by-state economic impact results of the study conducted this year in partnership with Oxford Economics,...
MMGY: Research Shows High Expectations for Holiday Travel
KANSAS CITY—MMGY Travel Intelligence, MMGY Global’s research and insights division, has released the findings from the 2021 fall edition of its Portrait of American...
Deloitte: Holiday Retail Sales Are Likely to Increase
NEW YORK—Holiday retail sales are likely to increase between 7 percent and 9 percent in 2021, according to Deloitte’s annual holiday retail forecast.
Overall, Deloitte’s...
JD Power: Guest Satisfaction Declined in F&B and Staff Service
Throughout the pandemic, hotel operators reduced staff and services as they adjusted to reduced demand. Guests often reacted negatively to these changes as evidenced...
