Robert Mandelbaum, John Pomposello, and Adam Barry
Robert Mandelbaum is research director for CBRE Hotels Research. Adam Barry, vice president, and John Pomposello, senior vice president, sell CBRE Network Advisory Services. To benchmark the IT department expenses of your hotels, visit pip.cbrehotes.com/benchmarker. For a review of your hotels’ digital infrastructure, email adam.barry@cbre.com.
Taking Stock in Technology: Assessing the Digital Infrastructure of Your Hotels
In 2023, U.S. hotels saw their operating efficiency decline as operating expenses increased at a pace greater than revenue growth, resulting in a decline in profit margins. With forecasts of moderate revenue gains for...