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Home Authors Posts by Raul Lopez

Raul Lopez

Raul Lopez
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With 12 years of experience in the hospitality industry, Raul Lopez has expertise in staff training, operations and property management system (PMS) conversions, as well as experience in hotel F&B, front office and housekeeping. As an Account Manager at RMS North America, Lopez is responsible for developing strong relationships with customers and overseeing the planning, implementation and tracking of assigned strategic accounts.
Business travel during pandemic

Advice: Using Technology to Welcome Guests Back Safely

What technology should I focus on to welcome guests back safely?  "I have read that where possible, hotels should have technology in place that reduces contact between guests and hotel staff. What technology should I...