LODGING Staff
A Clean Way to Tidy Up
Front-line employees know well that when new guests arrive, they’re eager to check in, plop down their bags, and get settled in a clean room. And when that doesn’t happen quickly and efficiently, it...
Optimistic Expectations
The STR hotel performance forecast for summer 2011 reveals several good developments in store for the overall industry. For forecasting purposes, we consider summer to encompass June, July, and August.
We expect room demand, which...
Channel your efforts
Lodging companies are investing more into business intelligence and performance improvement. Hotels and hotel brands alike are coming to the realization that if you continue to craft operational strategies based solely on historical data,...
One-Night Stands Are Expensive
On paper, the formula for success at an extended-stay hotel is very sound. By accommodating guests for an extended period of time, these properties are able to “cover up” the soft spots on their...