Finance & DevelopmentUnpacking Utilities: How Consumption and Pricing Influence Costs

Unpacking Utilities: How Consumption and Pricing Influence Costs

When managing utility costs, hoteliers need to understand how much they spend on each service. According to the 2015 edition of Trends in the Hotel Industry, hotel utility costs consist of four major components—electricity, water, fuel, and steam. Electricity is the largest utility expense, accounting for 60 percent of total expenditures. Water is the next largest, accounting for 23.8 percent, followed by fuel at 10.6 percent, and steam at 2.3 percent.

Over the years, the energy component of the consumer price index (CPI) has been a good indicator of the direction of the change in total hotel utility expenditures. In general, when the energy CPI goes up, hotel utility costs increase, and vice versa. The energy CPI measures the average change over time in the prices paid by urban consumers for gasoline, fuel oil, electricity, and piped gas service.

In the past three years, we have seen a departure from this relationship. Starting in 2012, energy CPI increased while hotel utility costs declined. Conversely, in 2013 and 2014, consumer energy prices fell, but the total expenditures paid by hotels for utilities were on the rise.

The declines in the energy CPI in the past two years are consistent with recent headlines. Because of increases in domestic oil and gas production, the United States has become more energy independent. The price of gasoline at the pump has gone down, and consumers are increasingly implementing more energy efficient products and practices.

So, if consumer energy costs are going down, why are hotel utility expenses on the rise? To understand recent trends, we examined the 2014 utility expenses reported by 3,800 U.S. hotels for which we had two years of detailed expenditure data.

Measuring Consumption
Pricing is just one component of the total hotel utility costs. The other is consumption. At this time, most U.S. hotels are not reporting energy consumption statistics on their operating statements. However, as noted in the recently released 11th edition of the Uniform System of Accounts for the Lodging Industry, the tracking of the financial impact of green and sustainable practices is becoming more commonplace, in part because these statistics are frequently required by government authorities and travel and meeting planners. Because of the lack of utility consumption information, for this analysis we have relied on changes in utility costs on a dollar per-occupied-room (POR) basis. Measuring changes on a POR basis minimizes the impact of variances in business volume (i.e., occupied rooms).

In 2014, total hotel utility expenditures increased by a relatively strong 4.8 percent on a dollar per-available-room (PAR) basis, but rose by just 1.7 percent on a POR basis. This data indicates that the 3 percent increase in the number of occupied rooms had a greater influence on fluctuations in hotel utility costs as opposed to variations in the costs of the energy components.

All-suite (3.2 percent), limited-service (2.5 percent), and extended-stay (2.4 percent) hotels experienced the greatest gains in utility costs on a POR basis from 2013 to 2014. With limited or no food and beverage operations, changes in occupied rooms are the main driver of business volume at these property types. On the other end of the spectrum, resort hotels enjoyed the least increase in utility costs POR, at 0.4 percent. Because of the extensive facilities and services they offer, resort hotels spend the most of any property type on utilities ($15.96 POR) and therefore have been at the forefront of implementing green and sustainable practices.

Weather and regional energy prices also have an influence on utility expenditures. When analyzing the data on a regional basis, hotels in the North Central region of the United States saw the greatest increase by far in utility costs during 2014 at 3.5 percent, followed by hotels in the New England/Mid-Atlantic region at 2.6 percent. The relatively warm climate in the South Atlantic region allowed hotels in that region to experience a utility increase of just 0.6 percent during the year, as they did not have to account for the extreme cold of the Midwest.

The Power of Pricing
From 2013 to 2014, the greatest increase in utility expenses was observed for gas and fuel. In 2014, gas/fuel expenditures increased by 5.2 percent on a POR basis. Conversely, the amount spent by hotels that still use steam saw this utility decline by 2.7 percent.

As mentioned before, pricing is the other component of utility expenses over and above consumption. Given the aforementioned lack of correlation between consumer prices and hotel utility costs in recent years, we have analyzed the differences between commercial and residential prices for select sources of energy.

In general, the price of energy for commercial establishments increased at a greater pace during 2014. According to the U.S. Energy Information Administration, the price of a cubic foot of national gas rose by 9.8 percent in 2014 for commercial businesses. For comparison purposes, natural gas prices for residential users increased by 6.2 percent. This helps to explain the sharp 5.2 percent rise in gas/fuel expenditures for hotels.

Electricity, being the largest utility expense for hotels, was also subject to higher commercial pricing. Residential consumers saw a 3.1 percent increase in the cost of a kilowatt-hour of electricity in 2014, while commercial establishments paid 4.6 percent more than they did in the prior year.

Cost-Saving Controls
In 2014, utility expenses represented 3.6 percent of total hotel revenue. This is the lowest we have seen this ratio since 2000. The decline of this metric can be attributed to a combination of rising revenues, plus hotels’ increased controls over utilities. It appears the most energy inefficiencies have been removed from hotel operations. Year-over-year changes in utility expenditures are now dictated by outside factors including fluctuations in business volume and commercial energy prices.

Robert Mandelbaum is the director of research information services for PKF Hospitality Research, a CBRE Company. He is located in the firm’s Atlanta office. For more information about benchmarking your hotel’s utility costs, please visit

Robert Mandelbaum
Robert Mandelbaum
Robert Mandelbaum is Director of Research Information Services for CBRE Hotels Research. CBRE forecast and financial benchmarking reports can be found at