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business intelligence

Business Intelligence: A Catalyst for Hotel Recovery

The hospitality industry landscape has changed drastically over the past 18 months. As travel significantly dropped and customer expectations of safety and hygiene increased,...
Ski resort - Vail Resorts to acquire Peak Resorts

Tripadvisor Survey Shows U.S. Travelers Will Take a Trip This Winter

NEEDHAM, Massachusetts—As the autumn season wanes, all focus shifts to the holidays, and Tripadvisor's new Winter Travel Index researches where U.S. travelers are heading...
accesssible travel experiences

4 Things to Know About Creating More Accessible Travel Experiences

Across the United States and beyond, travelers have shown they are ready to get back on the road, and hoteliers must now adapt to...
COVID-19 / coronavirus impact on economy

U.S. Lost 5.6 Million Travel-Supported Jobs in 2020

WASHINGTON, D.C. — Travel's economic footprint in the United States shrank 42 percent last year, from $2.6 trillion to $1.5 trillion, according to new...
Business traveler using a hotel app

J.D. Power: Travel Industry Apps Lag in User Satisfaction

COSTA MESA, Calif.—As travel apps rapidly replace everything from boarding passes to car rental and hotel room keys, many such apps are falling short...
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