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Top Ways to Reduce Hospitality Fraud Losses in 2017

The travel and hospitality industries are notoriously high-risk. Factors like high average ticket amounts and long fulfillment time horizons compound with high average chargeback...

What Hotel Chains Can Learn from Booking Aggregators

More and more travelers prefer to make their hotel (or flight, or car) reservations directly on the brand’s website—direct bookings outnumber aggregator bookings three-to-one....

Hilton Worldwide’s Digital Key Training Wins Learning Award

ORLANDO, Fla.—The Brandon Hall Excellence in Learning Awards were recently announced, and the Digital Key Training won the Gold Brandon-Hall Award for Best Unique...

Omnichannel Cohesion Through Payments Technology

Guests expect a cohesive experience across every channel. Whether it’s at the hotel, online, or on their mobile device, the interaction must be seamless...

Young Entrepreneur Brings Fresh Perspective to Operations

When discussing his company with potential clients or investors, CEO of hospitality robotics company Maidbot Micah Green is very aware of his young age....
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