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A Model Reopening Plan

Alderbrook Resort & Spa
Alderbrook Resort & Spa General Manager Shaun Tucker says he never worked harder in his life—even while opening hotels in the past—than during the period between his property’s March 16 shutdown and its cautious reopening in early June. “This was the weirdest combination of physical, mental, and emotional stress.” Yet, he asserts, his entire team felt it was important...

Nine Steps for Communicating a Hotel’s Reopening

reopening
By mid-March, more than 4,953 U.S. hotels and 16.2 percent of rooms had closed or been converted for other uses due to COVID-19, according to Kalibri Labs. Hoteliers now considering grand reopening strategies need a game plan. It's not too late to take the following actions for communicating during a hotel's closure and leading up to its reopening. Closing As part...

The House Barbados Reopens

The House by Elegant Hotels, an adults-only boutique hotel on Barbados' platinum west coast, recently completed an extensive renovation to modernize its current ocean-inspired design, and created a space for the addition of a brand new spa. The 34-room all-suite property, which has been named one of the ‘Top Hotels in the World’ by Travel + Leisure, welcomed its...

Jackson Hole’s Wyoming Inn Debuts New Look

JACKSON HOLE, Wyo.—Four years ago the Wyoming Inn in Jackson Hole, Wyo., started a down-to-the-studs renovation of its 68 guestrooms, at a cost of approximately $70,000 per room. The renovation also planned for a remodeled restaurant, board room, and fitness center. On May 17, guests will experience the hotel’s new look. Every guestroom has been remade with new carpet, wallpaper,...