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Guest on computer - big data

Creating and Managing a Single View of the Guest with Data

Not long ago, the only data that resorts collected were guest's names and emails. Today, the hospitality industry is much more interested in big...
Interconnectivity, meeting planners

Hotel Technology’s Paradigm Shift: The Age of Interconnectivity

The hotel industry has long retained the unfortunate stigma of an innovation laggard. Hotels today face a massive technology deficit caused in large part...

Two Ways That Technology Can Mitigate Rising Labor Costs

North American hotels are experiencing record revenue as the economy continues to grow, but there is a downside to all this economic growth. Wages...

Exceptional Innovation Launches Guest Services Management Platform

Westerville, Ohio—Exceptional Innovation, a global provider of guest-facing technology solutions for the hospitality industry, has launched a new web-based, staff-facing application to streamline guestroom...
Newport Hospitality Group managed Courtyard by Marriott hotel in Ocean City, Md.

Newport Hospitality Group Partners with Broadvine to Optimize Portfolio Performance

Raleigh, N.C.—Newport Hospitality Group, a hospitality management group in the Eastern United States, is partnering with Broadvine, a financial performance management software company, to...
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