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Travelers Expecting Better Choices in Loyalty Redemption

SAN FRANCISCO—A survey of over 1,000 airline and hotel loyalty program members across the U.S. from Collinson Latitude, part of Collinson Group, reveals that...

Best Western Rewards Ranked Among Top Loyalty Programs

PHOENIX, Ariz.—WalletHub released the findings of its hotel rewards program study earlier this month. Best Western Hotels & Resorts earned the number two spot...

Outrigger Resorts Debuts Loyalty Program

WAIKIKI—As the newest hospitality brand to join the Global Hotel Alliance (GHA), Outrigger Resorts is debuting its first-ever loyalty program, Discovery, with a chance...

The Best and Worst Hotel Loyalty Programs

Consulting firm IdeaWorks has declared that the top loyalty program in terms of payback is Wyndham Hotel Group's recently revamped Wyndham Rewards program. The lowest...

Turning Guests into Loyal Customers

To enjoy long-term success in hospitality, hotels must seek out and engage repeat guests. In order to encourage a wave of consistent repeat guests,...
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