Tag: housekeeping
In Case of Emergency: The Rise of Hotel Panic Buttons
Housekeeping is one of the most dangerous jobs in a hotel. A threatening guest, mistakenly mixed chemicals, and dangerous items left in guestrooms are...
Lost and Found: Legal Implications and Guest Expectations
Sometimes, guests forget to take all of their belongings with them when they check out of a hotel. When a room attendant finds left-behind...
Reconsidering Cleaning Processes and Products With Wellness in Mind
Wellness is a top trend in hospitality, with leading organizations investing in gyms, in-room fitness programs, spas, nutrition, and more to meet guests' needs...
When Guests Forgo Housekeeping, These Hotels Donate To St. Jude Children’s Research Hospital
Staffing shortages—especially in housekeeping—are an industry-wide issue. In 2017, Joe Viglietta, COO of Vista Host Hotel Development & Management, wanted to create a housekeeping...
Five Security-Related Tasks For Room Attendants
Room attendants may be the hotel employees that visit guestrooms every day, but it is not uncommon that they overlook simple, but necessary, security-related...