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Are Guests and Hotels Ready for Chatbots?

Understanding and predicting customers’ online behavior helps travel and hospitality businesses better anticipate and meet guests’ needs. The rise of artificial intelligence (AI) presents an...

Interstate’s Don Li Talks Asian Investment in U.S. Hotels

In June, hotel management company Interstate Hotels & Resorts announced the launch of its Asia Investment Group. Conceived to aid Asian owners seeking to...

How Working With Brokers Can Lead To More Lucrative Deals

In the hard and fast, numbers-based world of hotel asset transactions, a surprising amount of emotion can come into play. “There is more of...

The Promise of Beacon Technology for the Hospitality Industry

As with many digital innovations, beacons started as a little-known technology that quickly gained popularity. Connected to the Internet of Things (IoT), beacons offer...

Americans for the Arts Names Three Hotels Among BCA 10

Americans for the Arts announced its 2017 honorees for the BCA 10: Best Businesses Partnering with the Arts in America. Several U.S. hotels were selected as top...
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