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Elie Maalouf

COVID Check In With IHG’s Americas CEO Elie Maalouf

To say that the COVID-19 pandemic has had a tremendous impact on the hotel industry is an understatement. Major hotel brands have had to...
U.S. Capitol

AHLA: 44 Percent of Hotel Employees in Every State Projected to Lose Jobs in...

According to an Oxford Economics study for the American Hotel and Lodging Association (AHLA), 44 percent of hotel employees in every state have lost...
Front-desk staff

How to Hire the Best Front-Desk Team

The front desk serves as the gatekeeper and the heart of a hotel—the hub that greets guests, acts as a local guide, answers questions,...
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