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ARRIVE Wilmington Confessional

Guests Anonymously Share Secrets at ARRIVE Wilmington’s On-Site Confessional

There is a tiny room tucked into a nunnery-turned-hotel in Wilmington, North Carolina, where guests can anonymously exchange secrets with strangers. In what was...
Merriel Abbott - Managers Meeting

Merriel Abbott Paved the Way for Women in the Hotel Industry

What many people first see when looking at the picture below from the 1949 Hilton Hotels Managers Meeting is a long table full of...

How Hotels Used Throwaway Wrappers to Promote Their Brands

The phrase "today's trash is tomorrow's treasure" can be applied to several items in the hospitality industry archive, but especially to the archive’s collection...

Iced Out: The Slow Acceptance of Air Conditioning in Hotels

Staying up to date on the latest technological advances is one of the greatest challenges facing hoteliers in 2019. Innovations are constant, forcing those...
David T. Williams at work in his office.

The Legacy of Hotel Interior Designer David T. Williams

“We try to get as much local feeling as possible in each hotel.” These words perfectly summarize the artistic view of hotel interior designer...