Tag: guest relations
Discovering Illegal Operations in a Guestroom
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What should I do if I discover an illegal operation out of one of my property’s...
Six Missteps to Avoid When Capturing and Actioning Guest Feedback
In today's economy, consumers are highly informed and offer loyalty to brands with certain expectations for communication between brands and their customers. In this...
JW Marriott Program Encourages Families to Spend Quality Time Together
It can be difficult for families to unplug and spend time together in today's world, and vacations are often the perfect opportunity to do...
Six Steps for Creating Effective, Personalized Email Campaigns
Email marketing is one of the best ways to acquire new customers, promote goods and services to existing ones, and keep a brand at...
Days Inn Creates a Custom Lit-from-Within LED Umbrella for Guests
Parsippany, N.J.–April showers may bring May flowers, but across much of the United States, June stakes claim as the rainiest month of the year,...